Cotton Connection corporate office hours are 8:00 AM - 4:30 PM (EST)

 

Phone: 305-887-7971

 

Fax: 305-887-0187

 

Address: 1501 E. 10 Ave. Miami, Fl. 33010

 

Email: CustomerService@CottonConnection.net

 

Email: Info@CottonConnection.net

 

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To place an order with Cotton Connection.

 

1. The best way to see the complete Cotton Connection Line is to visit us while we are at market. Please see our Customer Service section to find out what markets are happening in your area and you can also send us an email to make an appointmen

 

2. Contact your Sales Manager. Cotton Connection sales managers are the experts on what will and has done well in your area. Our team of sales professionals have been in the industry for over 30 years and know there regions well. Give them a call to set up an appointment when they will be in your area for a visit.

 

3. Re-Orders can be mailed, e-mailed or faxed to either your sales manager or directly to our corporate headquarters. Either way works well for everyone.

 

All orders are subject to credit approval. Order delivery dates are determined by the date the order is approved for processing. Payment options are: Net30 terms payable to our factor (minimums apply), C.O.D., credit cards, and Pre-pay.

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Cotton Connection Missy Size Chart

 

Misses', Petite and Tall Body Measurements
	XS		S		M		L		XL
Size	2	4	6	8	10	12	14	16	18	20
Bust	38"	39	40	41	42	43	44	45	46	47
Waist	24"	25"	25"	26	27"	28	29	30	31	32
Hip	34 1/2"	35 1/2"	44	45	46	47	48	49	50	51

 

Womens' Body Measurements
	1X		2X		3X
Size	14W	16W	18W	20W	22W	24W
Bust	59	60	60	61	61	62
Waist	33	34	35"	36	37	38
Hip	54	55	57	58	63	64

 

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Orders for Cotton Connection should be placed 90 days prior to when you would like to receive it. This time frame allows your order to be proceed with the style and colors that you choose. We will do our best to get your goods out before hand in the event that that may arise, but we find that in conjunction with the shows we attend and the accessibility of our sales managers that this time frame works for you, our customer.

 

Your orders are prepared specially for you and with a special garment dye process. This proccess is what makes it possible for us to supply you with new and exiting colors season after season.

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When you order arrives all your garments are in plastic during shipping to prevent wrinkles. Once you get your order, open the box and hang all the garments if they are on hangers. Remove all plastic and discard. Once the garments are hanging they will regain there natural form and most wrinkles will come out on there own. Occasionally light steaming may be required. Garments that are folded in bags need simple preparation as normal.

 

Then prepare for display on your sales floor.

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To help keep your Cotton Connection garments looking new and bright for a long time:

+ Use cold water when washing garment ...................

+ Do not bleach ........................................................

+ Do not mix Colors, Separate colors before washing

+ Tumble Dry Low if necessary .................................

+ Low Iron if necessary ............................................

 

To remove stains:

Apply a mild dishwashing liquid to soak stain(s) a few hours, then wash as normal. Cotton Connection garments are pre-shrunk, this is accomplished through our special garment dye process, slight color variances and/or fading are normal to the uniqueness of garment dyed clothing. All Cotton Connection garment dye products go through this process and we take special care to make sure your customers will be happy way beyond there purchase. Please enjoy them as much as we have enjoyed creating them for you.

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TERMS

Net 30 terms are extended by our Factor:

C.I.T. Group / Commercial Services

P.O. Box 1036

Contact: Credit Officer (Phyllis)

Phone: 1-704-339-2834

Fax: 1-704-339-2822

Email: support.services@cit.com

 

Credit application and financial statements are required by our factor to process your order. Please allow up to 2 weeks for processing credit after your information has been submitted to the factor.

 

NEW ACCOUNTS

Minimum orders for new accounts with net 30 terms are $1000.00.

New accounts under $1000.00 will be C.O.D. with a 30% deposit due when your order is entered into our system. Minimum C.O.D. orders must be greater than $500.00

 

SHIPPING

All shipments will be shipped ground service unless other wise requested by customer.

All other services are available at higher charges.

Please allow for shortages or overages of up to 5% on any shipment.

 

DELIVERY

Delivery is approximately 8 weeks from your order being approved by the factor.

 

RUSH ORDERS

Need goods quickly, ask your sales rep or call our office about shipping quick ship styles.

To contact your sales rep please visit our web site under customer service at www.CottonConnection.net or call us at 305-887-7971.

or

For delivery less than 4 weeks, a minimum of 50 pieces per color is required for existing styles in stock only.

 

CANCELLATIONS

Your Cotton Connection goods are customized to your order. Cancellations or changes need to be made within TWO weeks of submitting your order. Changes made to orders after this TWO week period will require a new order and may result in different dye lots..

 

RETURNS

All returns must be authorized by Cotton Connection. Cotton Connection is not responsible for return shipping charges.

Merchandise returned without approval and/or not due to Cotton Connection error is subject to a 15% restocking fee.

 

RETURNED CHECKS

Returned checks will be subject to a $25.00 charge. This charge will be invoiced to the customers account if any checks are returned.

 

CUSTOM ORDER / PRIVATE LABEL

Private labeling is available upon customer request.

Minimum of 1000 pieces (Assorted Styles) at .45 cents each.

Custom Colors can be done with a minimum of 150 pieces (Assorted Styles) per color.

 

GARMENT DYEING

The unique nature of the garment dye process allows no guarantees of color dye matches from garment to garment or dye lot to dye lot. Please be aware of these limitations when placing your orders for different delivery dates of matching sets.

Variations in color, texture, and occasional fabric imperfections resulting from our garment dyeing and laundering process contribute to their unique look and feel.

Minor �slubs� are characteristics of the fabric. Slight differences in size are unavoidable.

Irregularities of color between the fabrics and trims are natural results of this process, and enhance the look of our garments.

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